Frequently Asked Questions
Q: What are your prices?
A: Pricing depends on your needs. Do you need us to develop your survey? Do you need us to host your survey? Do you need us to simply distribute your survey via email? How many doctors do you want to reach, and which specialties? Would you like to consult with a physician (M.D.) who has years of experience with healthcare surveys? What is your time line? The best way to get an estimate for what you need done is to contact us by phone or email. Your price will depend on how much work we need to do, and how many doctors you need to reach. Our Healthcare Survey consultants will discuss your needs with you, suggest various options and offer you a proposal. We will work with you until you are 100% satisfied.
Q: Can I see samples of what survey results look like?
A: Yes. We've posted samples you can view. Please visit our Browse Surveys link.
Q: What is the typical turnaround time for getting results?
A: If you have a survey ready and you host it, and if you have an email invitation ready to go, we can typically get to the broadcast stage within 12 to 24 hours. Doctors may take a few days to complete the survey, and it depends on how many responses you need. Turnaround time also depends on whether you need our help with results tabulation. The best way to get a more specific idea of turnaround time is to contact one of our Healthcare Survey Consultants. You can contact us by phone or email.
Q: Do I need to offer an honorarium?A: That depends on the number of responses you wish to receive. Honorariums are not required, but should be offered especially if the doctors will need to spend some time completing your survey. Based on our experience, the higher the honorarium, the greater the response rate. However, your response rate may also depend on deadlines you offer, how much time the doctor needs to complete the survey, the subject of the survey, and which specialists you are targeting.
Q: What are typical honorariums?
A: We've seen honorariums from $25 to over $300, we've also seen honorariums as gift certificates or offers of desirable items such as iPods or iPhones, and some honorariums are offered as drawings where only a select number of respondents will receive the honorariums. Some doctors will complete the survey regardless of honorarium, others will consider the honorarium value prior to completing the survey. Many clients start with low honorariums, gauge the results, and repeat the survey with a higher honorarium if there were insufficient initial responses.
Q: What's the best way to get started?